Support

How can we help today?

Browse the help library, ask Cadd-AI in the corner, or reach a human — whichever is easiest. Real people answer, including on competition weekends.

How-to guides, hints and tips, and answers to the most common questions — searchable and always current.

Cadd-AI answers instantly, 24/7 — and hands you to a human whenever you'd rather talk to one.

Something not working? Raise a ticket with the details and we'll investigate and keep you updated.

Screen-share with support, or talk to sales about adding something new — pick a time that suits you.

Prefer to reach us directly?

Competition day problem? WhatsApp is the fastest route — a leaderboard issue on finals day shouldn't wait for office hours, and we know it.